Refund policy

Buildastore Refund Policy


Thank you for choosing Buildastore. We appreciate your business and strive to offer the best service possible. This Refund Policy outlines the circumstances under which you may be eligible for a refund, how to request a refund, and the process for issuing refunds.

 Eligibility for Refund

1. **Subscription Plans**: Refunds for subscription plans are available within 14 days of the initial purchase. No refunds will be issued for renewals. To be eligible for a refund, your account must be in good standing, and you must not have violated any terms of service.

2. **Add-ons and Upgrades**: These are non-refundable unless explicitly stated otherwise.

3. **Service Fees**: Any service fees, including but not limited to setup fees and customization fees, are non-refundable.

4. **Exceptions**: Refunds may be granted in exceptional circumstances at the sole discretion of Buildastore.

How to Request a Refund

To request a refund, please contact our customer support team at []. Include your account information, the details of the product or service you wish to refund, and the reason for the refund request.

Processing Refunds

1. **Approval**: Once your refund request is received, our team will review it within 3-5 business days. If approved, the refund will be processed.

2. **Method**: Refunds will be issued to the original payment method unless otherwise agreed upon.

3. **Timeframe**: Refunds will be processed within 7-10 business days after approval.