Buildastore Refund Policy
**Introduction**
Thank you for choosing Buildastore. We appreciate your business and strive to offer the best service possible. This Refund Policy outlines the circumstances under which you may be eligible for a refund, how to request a refund, and the process for issuing refunds.
Eligibility for Refund
1. **Subscription Plans**: Refunds for subscription plans are available within 14 days of the initial purchase. No refunds will be issued for renewals. To be eligible for a refund, your account must be in good standing, and you must not have violated any terms of service.
2. **Add-ons and Upgrades**: These are non-refundable unless explicitly stated otherwise.
3. **Service Fees**: Any service fees, including but not limited to setup fees and customization fees, are non-refundable.
4. **Exceptions**: Refunds may be granted in exceptional circumstances at the sole discretion of Buildastore.
How to Request a Refund
To request a refund, please contact our customer support team at [support@buildastore.info]. Include your account information, the details of the product or service you wish to refund, and the reason for the refund request.
Processing Refunds
1. **Approval**: Once your refund request is received, our team will review it within 3-5 business days. If approved, the refund will be processed.
2. **Method**: Refunds will be issued to the original payment method unless otherwise agreed upon.
3. **Timeframe**: Refunds will be processed within 7-10 business days after approval.
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